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Terms and condition



Terms and Conditions

Last Updated: January 2026

Welcome to ChopChopKSA. These Terms and Conditions ("Terms") govern your access to and use of our website https://chopchopksa.com, services, and any related applications operated by ChopChopKSA ("we," "our," "us").

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Eligibility

By using ChopChopKSA, you confirm that:

  • You are at least 18 years old, or using the platform under parental or legal guardian supervision

  • You are legally capable of entering into binding agreements under the laws of the Kingdom of Saudi Arabia

2. Services

ChopChopKSA provides a digital platform for food ordering, delivery, and related convenience services. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when placing orders or creating an account

  • Use the platform only for lawful purposes

  • Not misuse, duplicate, or exploit the platform for fraudulent or harmful activities

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders and Payments

  • All orders placed through ChopChopKSA are subject to availability and acceptance

  • Prices are displayed in Saudi Riyal (SAR) unless otherwise stated

  • Payments are processed through secure third-party payment gateways

  • ChopChopKSA is not responsible for payment failures caused by third-party providers

5. Delivery Policy

  • Delivery times are estimates and may vary due to traffic, weather, or operational conditions

  • We are not liable for delays beyond our reasonable control

  • Customers are responsible for providing accurate delivery details

6. Cancellations and Refunds

  • Order cancellations may be allowed within a limited time after placing an order

  • Refund eligibility depends on order status, preparation stage, and merchant policy

  • Approved refunds will be processed through the original payment method

7. Intellectual Property

All content on ChopChopKSA, including logos, text, graphics, and software, is the property of ChopChopKSA or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

ChopChopKSA shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Food quality issues arising from third-party vendors beyond our control

  • Losses resulting from misuse of the platform

Our total liability, if any, shall be limited to the amount paid by the user for the specific order.

9. Privacy

Your use of ChopChopKSA is also governed by our Privacy Policy, which explains how we collect and use your information.

10. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the exclusive jurisdiction of Saudi courts.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

ChopChopKSA
Website: https://chopchopksa.com
Email: support@chopchopksa.com